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Learner and coach review a score-improvement plan with progress bands

Exam Preparation

Our Commitment to Score Improvement

We cannot guarantee the result of an official exam — that depends on your performance on the day. What we do commit to is the support. If you follow the plan and miss your target, we keep working with you.

IELTS · TOEFL · CambridgeTarget set at your diagnosticClear written conditions

IELTS Target

We agree a realistic band target at your initial diagnostic. If you follow the plan and miss it, the support package activates.

TOEFL Target

We set a target score based on your starting level. If you follow the plan and miss it, the support package activates.

Cambridge Target

Focused preparation for FCE, CAE or CPE with an agreed target. If you follow the plan and do not pass, the support package activates.

How Our Commitment Works

Commitment Conditions

For the commitment to apply, we need you to have done the agreed work:

  • Complete at least 80% of assigned homework
  • Attend at least 80% of scheduled classes
  • Take the practice tests included in your plan
  • Follow the personalized study plan from your coach
  • Sit the official exam within 60 days of finishing the course

If You Miss Your Target Score

This commitment is not a refund. It is additional support at no cost for new classes:

  • Extended access to all course materials
  • A full study-plan review with your coach
  • 30% off if you choose to add further coaching sessions

Ready to Set Your Target Score?

Start with a free diagnostic assessment. We agree your target, the plan to get there, and the commitment conditions in writing.